Hillhatch™ · Customer Care
Contact Us
Our team can assist with products, orders, delivery, returns, payments, and general questions.
Last updated: September 30, 2026
01 · CUSTOMER SUPPORT
We are here to help.
For assistance, contact Hillhatch™ through the official details below. For order questions, include your order number and checkout email.
Email: service@hillhatch.com
Phone: 15807553798
02 · SUPPORT TOPICS
- Sunglasses, lens, and frame information.
- Order confirmation and order status.
- Shipping and tracking questions.
- Return, refund, and replacement requests.
- Payment and checkout assistance.
03 · BUSINESS INFORMATION
The Hillhatch™ brand and hillhatch.com are owned and operated by Hangzhou Shaoshi Wenxuan Technology Development Co., Ltd.
Owner: Yuan Wenxuan
Address: Room 314-1, No. 43 Fengqi Road, Chaoming Subdistrict, Gongshu District, Hangzhou City, Zhejiang Province
CUSTOMER SERVICE HOURS
Monday–Friday: 9:00 AM–6:00 PM
Saturday: 10:00 AM–4:00 PM
Sunday: Closed