Contact Us

Hillhatch™ · Customer Care

Contact Us

Our team can assist with products, orders, delivery, returns, payments, and general questions.

Last updated: September 30, 2026

01 · CUSTOMER SUPPORT

We are here to help.

For assistance, contact Hillhatch™ through the official details below. For order questions, include your order number and checkout email.

Email: service@hillhatch.com
Phone: 15807553798

02 · SUPPORT TOPICS

  • Sunglasses, lens, and frame information.
  • Order confirmation and order status.
  • Shipping and tracking questions.
  • Return, refund, and replacement requests.
  • Payment and checkout assistance.

03 · BUSINESS INFORMATION

The Hillhatch™ brand and hillhatch.com are owned and operated by Hangzhou Shaoshi Wenxuan Technology Development Co., Ltd.
Owner: Yuan Wenxuan
Address: Room 314-1, No. 43 Fengqi Road, Chaoming Subdistrict, Gongshu District, Hangzhou City, Zhejiang Province

CUSTOMER SERVICE HOURS

Monday–Friday: 9:00 AM–6:00 PM
Saturday: 10:00 AM–4:00 PM
Sunday: Closed